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Shipping & Returns

DIVA offers Free Shipping & Returns on all orders over $600 HKD. No promo code needed! Free shipping is automatically applied at checkout.

 

SHIPPING 

DOMESTIC SHIPPING: (HONG KONG)

- Standard Delivery *FREE SHIPPING ( 2-4 business days) 

INTERNATIONAL SHIPPING: (Australia, Cambodia, Indonesia, Japan, New Zealand, Macao, Malaysia, Philippines, Russia, Singapore, South Korea, Thailand and Vietnam)

- Standard Delivery *FREE SHIPPING ( 7 -21 business days)

INTERNATIONAL SHIPPING: (Others Countries)

- Standard Delivery *FREE SHIPPING ( 7-24 business days)

  • All Orders are shipped from Hong Kong.
  • Your order will be shipped within 24-48 hours of order placement and confirmation, and you will be notified of this.
  • Orders placed late on Fridays, Holidays or during the weekend, will be processed by our shipper on the next business day

 

DUTIES & TAXES

All international packages may be subject to duties and taxes. The limits for duty-free packages are established by your local customs authorities. Please check with your local customs service for more information.

 

FREE RETURN & EXCHANGE

If you are not satisfied with your purchase, please contact us.

 *Ensure that your item fulfills the conditions below: 

✔ Return within 30 days

✔ Return with proof of purchase

✔ Item must be unworn, unwashed, unused with all original tags/labels attached

✔ Protective hygiene sticker must be in place for swimwear returns

✔ Item is not listed as an excluded item as outlined below

 EXCLUDED ITEMS:

✘ Gift Cards

✘ Sale/Clearance

 All Returns and Exchange items should be sent to the address below:

Diva Brazilian Swimwear

Flat B, 48/F, Block 2, Seaview Crescent

8, Tung Chung Waterfront Road, Tung Chung

HONG KONG